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(webinar recap) Increase Customer Revenue Using Post-Sale Customer Insights
A webinar with Gaurav & Mary to discuss how CROs & COOs use post-sale customer insights to capitalize on overlooked upsell opportunities.

Gaurav Bhattacharya
Aug 25, 20223 min read


(webinar recap) Building a Customer Intelligence Program
Christina Augustine, COO at Bloomreach, shared insights in this conversation useful for CXOs, customer success teams and marketing leaders.

Gaurav Bhattacharya
Aug 4, 20223 min read


Redefining Success and Living in the Present: Growth Stories Podcast
Vasili Triant, Chief Operating Officer of UJET, joins our Growth Stories podcast this week to share about his journey in tech.

Gaurav Bhattacharya
Aug 3, 20221 min read


Be a Risk-Taker, Imposter Syndrome-Fighter, and a Never-No Sayer: Growth Stories Podcast
Margo Martin, Group VP of Customer Success at Deltek, joins us this episode. Gaurav + Margo talk about CS, taking risks, and career growth.

Gaurav Bhattacharya
Jul 27, 20222 min read


Leadership Lessons from Garages to Greens - Growth Stories Podcast
You'll be hooked by Nick’s first story - learn about becoming a better leader, handling difficult situations, and the future of CS.

Gaurav Bhattacharya
Jul 20, 20221 min read


(webinar recap) Strategies to Combat the Economic Downturn
The recession is on everyone's minds, so we're so excited to shed light on forward-thinking strategies to combat what may lie ahead!

Gaurav Bhattacharya
Jul 19, 20223 min read


Top Three Growth Stories Episodes
We've released 15 Growth Stories episodes already! You won't believe who we have lined up - we can't wait to share more!

Gaurav Bhattacharya
Jul 14, 20222 min read


Cultivating Community, Culture, and Customer Success: Growth Stories Podcast
Jeff Yeger, VP of Customer Success at PeerSpot joins this episode of the Growth Stories Podcast.

Gaurav Bhattacharya
Jul 6, 20221 min read


(webinar recap) Get Ahead of Changing Markets: Gut Instinct vs. AI
How do we define market changes that impact our customers? There are many factors, but in the ever-changing market of today, we must...

Gaurav Bhattacharya
Jul 5, 20222 min read


Navigating Through Hyper-Growth and Finding Career Cheerleaders - Growth Stories Podcast
COO Christy Augustine and CEO Gaurav Bhattacharya talk about career growth and scaling companies in our ever-changing world.

Gaurav Bhattacharya
Jun 29, 20222 min read


CI Round Table: Strengthen Your Business For An Economic Downturn
Join Mary Poppen and Shashi Bellamkonda as they discuss two important questions on everyone's mind with the looming recession.

Gaurav Bhattacharya
Jun 23, 20221 min read


Customer Centricity at its Core - Growth Stories Podcast
Chris Marentis takes to the Growth Stories podcast to discuss customer centricity at its core.

Gaurav Bhattacharya
Jun 22, 20221 min read


(webinar recap) What's Left Unsaid: What Do Customers REALLY Think?
Asking the right questions to get a customer to open up is the best way to get straight to the mission.

Gaurav Bhattacharya
Jun 21, 20222 min read


How to Build and Run Customer Success Teams - Growth Stories
Join Gaurav as he chats with Mike Sasaki and Rachel Jugai of Miktek Systems about building effective Customer Success teams.

Gaurav Bhattacharya
Jun 14, 20221 min read


Teacher Turned Tech: Jen Richard, Principal at Bonfire Ventures
Jen Richard studied English and taught in France before turning to the tech industry. Be sure to watch Jen's full episode on Growth Stories

Gaurav Bhattacharya
Jun 8, 20221 min read


(webinar recap) A Recipe for High Retention: Personalized and Frictionless
As we produce more ways to engage with our customers, it sometimes becomes disjointed. New channels make it harder to deliver consistent..

Gaurav Bhattacharya
Jun 7, 20222 min read


Leading with Confidence: Karla Valdespino's Story
In this Growth Stories episode, Karla offers supreme advice: "You only fail if you don't try again and don't learn a lesson from it..."

Gaurav Bhattacharya
Jun 1, 20221 min read


Cultivating Your Career: Aimie Vargas, VP of Customer Success
Aimie grew up an Army brat living on military bases both inside and outside of the U.S., which gave her a unique perspective in adaptability

Gaurav Bhattacharya
May 25, 20221 min read


How to Keep Your Customers Hooked with Compelling Brand Stories
Raj Khera, MoreBusiness.com, joined our bi-weekly webinar to discuss why storytelling matters.

Gaurav Bhattacharya
May 24, 20222 min read


Ryan Loughlin, a Startup Leader Making a Big Impact
We are excited to have our very own Ryan Loughlin from Customer Success at involve.ai on the Growth Stories podcast!

Gaurav Bhattacharya
May 19, 20221 min read
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