Overview Normalization is the mathematical process of grouping data in a way that compares apples to apples. Involve.ai uses it to...

Our AI predicts customer behavior with greater than 90% accuracy. How do we know? We test and measure the performance of our models...

What's required to set up your involve.ai data to get your AI insights and customer signals? Take a look at the typical project timeline...

Data-driven outcomes vs health scores

Smartflows is involve.ai’s data automation tool, so that CSMs and Account Managers have one less thing to monitor. All users will be able...

Whether it’s because of a move toward more of a “tech-touch” model, a long-tail business model, or a simple matter of being...

Customer journeys aren’t new Customer journey mapping has been a staple of successful CS and CX programs for many years. Well-documented...

For VPs of Customer Success, CSMs, Account Managers, Support Representatives, or any number of customer-facing roles, identifying...

Customer Intelligence means so much more than identifying at-risk accounts or opportunities. Deriving insights from customer data allows...

1. Login to your involve.ai account 2. Click your avatar on the top right, then click Settings 3. Select Notifications on the left side...

You must have an existing account on Involve.ai in order to change or reset your password. If you do not have an account, please reach...

About Health Score Ingredients See how your organization’s KPI’s uniquely impact health scores Health Score Ingredients shows you how...

What is involve.ai? Involve.ai is an early warning platform that first shows you all customers data in a single view. It lets you know...

Smartflows is automation for your data. These days, it feels like every program, software, or service, needs some form of automated...

Quick Links: What are Workspaces? How to Use Workspaces Workspace Uses & Examples How to Use Workspace Templates How to Use Note...

Automated customer health scores are valuable, of course, but once you know a customer’s status, what do you do with it? “Great you’ve...