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Redefining Success and Living in the Present: Growth Stories Podcast
Vasili Triant, Chief Operating Officer of UJET, joins our Growth Stories podcast this week to share about his journey in tech.

Gaurav Bhattacharya
Aug 3, 20221 min read


GROW - Your daily guide to using involve.ai
Your organization rolled out involve.ai -- now what? While every team has unique data-driven strategies, starting each day with this...

Gaurav Bhattacharya
Aug 1, 20222 min read


Be a Risk-Taker, Imposter Syndrome-Fighter, and a Never-No Sayer: Growth Stories Podcast
Margo Martin, Group VP of Customer Success at Deltek, joins us this episode. Gaurav + Margo talk about CS, taking risks, and career growth.

Gaurav Bhattacharya
Jul 27, 20222 min read


How C-Level Executives Use Customer Intelligence & Machine Learning with Human Creativity
Christina Augustine, Bloomreach COO, is eager to walk us through her learnings of combining technology with BI, ML, and human creativity.

Gaurav Bhattacharya
Jul 26, 20222 min read


Leadership Lessons from Garages to Greens - Growth Stories Podcast
You'll be hooked by Nick’s first story - learn about becoming a better leader, handling difficult situations, and the future of CS.

Gaurav Bhattacharya
Jul 20, 20221 min read


(webinar recap) Strategies to Combat the Economic Downturn
The recession is on everyone's minds, so we're so excited to shed light on forward-thinking strategies to combat what may lie ahead!

Gaurav Bhattacharya
Jul 19, 20223 min read


Top Three Growth Stories Episodes
We've released 15 Growth Stories episodes already! You won't believe who we have lined up - we can't wait to share more!

Gaurav Bhattacharya
Jul 14, 20222 min read


Adapting to the Changing Market: CS/CX Strategies to Consider
On the precipice of a looming economic transition, we're staring at the likelihood of another recession. How do we prepare for what’s next?

Gaurav Bhattacharya
Jul 11, 20222 min read


Cultivating Community, Culture, and Customer Success: Growth Stories Podcast
Jeff Yeger, VP of Customer Success at PeerSpot joins this episode of the Growth Stories Podcast.

Gaurav Bhattacharya
Jul 6, 20221 min read


(webinar recap) Get Ahead of Changing Markets: Gut Instinct vs. AI
How do we define market changes that impact our customers? There are many factors, but in the ever-changing market of today, we must...

Gaurav Bhattacharya
Jul 5, 20222 min read


Navigating Through Hyper-Growth and Finding Career Cheerleaders - Growth Stories Podcast
COO Christy Augustine and CEO Gaurav Bhattacharya talk about career growth and scaling companies in our ever-changing world.

Gaurav Bhattacharya
Jun 29, 20222 min read


involve.ai Rated #1 for Customer Health Scores in Summer 2022 Report
involve.ai badges in Summer 2022 Thank you to everyone who took the time to leave us a review on G2 and for all of your feedback," said...

Gaurav Bhattacharya
Jun 28, 20221 min read


Instinct vs Artificial Intelligence: What to Trust?
With the economy signaling a downturn, keeping customers is mission-critical. And the key insight to churn prevention and revenue...

Saumya Bhatnagar
Jun 24, 20222 min read


CI Round Table: Strengthen Your Business For An Economic Downturn
Join Mary Poppen and Shashi Bellamkonda as they discuss two important questions on everyone's mind with the looming recession.

Gaurav Bhattacharya
Jun 23, 20221 min read


Customer Centricity at its Core - Growth Stories Podcast
Chris Marentis takes to the Growth Stories podcast to discuss customer centricity at its core.

Gaurav Bhattacharya
Jun 22, 20221 min read


(webinar recap) What's Left Unsaid: What Do Customers REALLY Think?
Asking the right questions to get a customer to open up is the best way to get straight to the mission.

Gaurav Bhattacharya
Jun 21, 20222 min read


How to Build and Run Customer Success Teams - Growth Stories
Join Gaurav as he chats with Mike Sasaki and Rachel Jugai of Miktek Systems about building effective Customer Success teams.

Gaurav Bhattacharya
Jun 14, 20221 min read


What's Left Unsaid: What Do Customers REALLY Think?
Are your customers truly happy or do they just want to get the conversation over with? Analytics and data give us insights into what...

Gaurav Bhattacharya
Jun 13, 20222 min read


How Creating an Online Community Can Build Your Brand
The act of creating a community tells your customers you care about them, you’re invested in their success, and you’re there to help.

Gaurav Bhattacharya
Jun 9, 20225 min read


Teacher Turned Tech: Jen Richard, Principal at Bonfire Ventures
Jen Richard studied English and taught in France before turning to the tech industry. Be sure to watch Jen's full episode on Growth Stories

Gaurav Bhattacharya
Jun 8, 20221 min read
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