Artificial Intelligence & Machine LearningGaurav BhattacharyaApr 5, 20231 min readLearn about involve.ai's AI & ML models:Machine learning overviewNormalization - how involve.ai scores your customer data as Low, Medium, or HighCustomer SentimentHow involve.ai generates action items/suggestionsHow involve.ai tests for accuracy and performance
Normalization - How involve.ai scores your customer data as Low, Medium, or HighOverview Normalization is the mathematical process of grouping data in a way that compares apples to apples. Involve.ai uses it to...
How we test accuracy and performanceOur AI predicts customer behavior with greater than 90% accuracy. How do we know? We test and measure the performance of our models...
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